Expert support for every stage of your eCW build.

Four service lines, one accountable team. Engage us for a single project, a defined monthly block of administration hours, or on call coverage between the two.

Schedule a consultation →

Four clinicians in scrubs reviewing patient information together on a tablet

A clinician entering patient information at a workstation keyboard

System Administration

Reliable eClinicalWorks administration and oversight.

The admin seat, filled. Security roles and user provisioning, item dictionary cleanup, progress note templates and order sets, upgrade planning and regression testing, interface monitoring and database level oversight.

Security roles and provisioning
Item dictionary hygiene
Upgrade regression testing

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Data Migration

Conversions with a signed map and a reconciliation.

Legacy EHR to eClinicalWorks conversions, practice acquisitions onto a single instance, field level mapping documents, staged test loads, and post load reconciliation your compliance officer can sign.

Field level mapping documents
Staged test loads
Post load reconciliation

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Training and Workflows

Training built against your build, not the manual.

Role based training for providers, nursing, front desk and billing. Workflow redesign that removes clicks. New hire onboarding that does not depend on shadowing whoever is least busy that week.

Role based sessions
Workflow redesign
New hire onboarding

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Report Writing

Reports that produce the same number twice.

Custom eBO reports and dashboards, quality measure reconciliation for MIPS, HEDIS and UDS, revenue cycle and productivity reporting, and a definition layer so two departments stop producing two different numbers.

Custom eBO reports
MIPS, HEDIS and UDS
Revenue cycle reporting

Engagement models

Three ways to work with us

Most practices start with an assessment, then move into a monthly block once they see the findings list.

AssessmentA fixed fee review of your build: dictionary, templates, roles, reports, interfaces. Deliverable is a written findings list ranked by risk and cost, yours to act on with any vendor.
ProjectScoped and priced up front. An upgrade, a migration, a reporting library rebuild, a security role redesign. Defined start, defined finish, documented handoff.
Fractional administrationA flat monthly block of hours with a named senior administrator. Provisioning, configuration changes, reporting requests, upgrade coordination and escalations.

Who we work with

Practices, networks and the people who inherited the build

Independent practicesOne to ten providers with no internal EHR administrator, where the office manager became the eCW expert by default.

Physician networksMulti location groups running one instance across sites with different workflows, fee schedules and reporting needs.

Hospital owned clinicsAmbulatory sites on eCW inside a larger IT organization that supports a different core system.

Acquiring organizationsGroups absorbing practices and consolidating charts, schedules and financials onto one eCW database.

A clinician in scrubs with a headset taking notes on a patient chart

A nurse in scrubs and gloves preparing a syringe at a clinical supply trolley

A clinician reviewing information on a tablet

A laboratory technician labelling specimen tubes

Get started

Let us make eClinicalWorks work better.

A 30 minute call, no charge. Bring the report that will not reconcile, the upgrade that stalled, or the migration nobody wants to own.

Schedule a consultation → (321) 550-2564